PRIVACY POLICY

Last updated: 24 September 2025

Medicine of Cosmetics (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, social media channels, or in-clinic.

1. Information We Collect

We may collect the following types of information when you use our services or interact with us:

Personal details (name, email address, phone number, date of birth) when you make an enquiry, booking, or subscribe to updates.
Medical or treatment history relevant to services you receive from us (provided voluntarily).
Payment details when you purchase services or products.
Online activity data such as cookies, IP addresses, and browsing behaviour on our website.
Social media interactions including messages, comments, and content you share with us on our official accounts.

2. How We Use Your Information

We use your information to:

Provide and personalise treatments and services.
Process bookings and payments securely.
Communicate updates, promotions, and information you’ve opted in to receive.
Respond to enquiries, feedback, or concerns.
Improve our website, services, and customer experience.
Comply with legal or regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your details only when necessary:
With trusted service providers (e.g., booking platforms, payment processors, IT support).
Where legally required or to protect our legal rights.
With your consent, when sharing testimonials, reviews, or before-and-after images.

4. Social Media

When you engage with us on social media (Facebook, Instagram, TikTok, etc.):

Any personal data you share may be visible to the public depending on your privacy settings.
We may repost or share your content only with your consent.
Direct messages are kept private, but please avoid sharing sensitive information over social platforms.

5. Security

We take appropriate steps to protect your information from unauthorised access, misuse, or disclosure. While we strive to keep your data secure, no method of transmission over the internet is completely risk-free.

6. Your Rights You have the right to:

Access and update your personal information.

Request deletion of your data where legally possible.

Opt out of marketing communications at any time.

To exercise your rights, please contact us at enquiries@medicineofcosmetics.com

7. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve functionality and personalise your experience. You can adjust your browser settings to refuse cookies if preferred.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Medicine of Cosmetics

301 Payneham Road, Royston Park SA 5070

(08) 8132 0342 | 0421 952 996

enquiries@medicineofcosmetics.com